ComPrev Help

Subscribe | Unsubscribe | Help | List Manager

This page will provide you with information on managing your account, sending messages, listserv guidelines, and more.

• Unsubscribing
• Listserv Guidelines
• Common Issues
  
• Viewing Past Messages
• Changing E-mail Settings
• Tour of the List Manager Page

If you have any questions not answered by the help page, contact us

Unsubscribing

To unsubscribe from the ComPrev Listserv visit the Unsubscribe Page and follow the instructions.

Listserv Guidelines

The ComPrev Listserv is moderated. Each message is read and evaluated before being approved and sent to the whole list. Reasons that a message may be rejected include:

• Messages to a specific person that was mistakenly sent to the whole list.
• Messages containing little or no valuable content (e.g. a brief thank you).
• Messages that are off-topic.
• Messages containing or linking to inappropriate content.
• Messages containing or linking to advertisements.
• Messages containing whole news articles (to avoid any copyright infringement).
• Messages that degrade or attack a specific person or organization.
• Messages which advocate and/or promote organizations or positions that could increase drug use, or run counter to the spirit of the listserv.

Common Issues

Here are some common issues that members encounter when using the listserv.

I tried to send a message to one person and it went to the whole list.
When you hit reply in your e-mail program (e.g. Outlook, Yahoo!, etc.) it automatically fills in the list address. To reply to an individual it is recommended that you open a new e-mail and cut and paste the person’s address into the to field.

I received the following error “Only members of ondcpcomprev are allowed to contribute messages” when I tried to send a message to the list.
You can only send messages to the list from the address you signed up with. For example if you signed up with your work account you cannot send messages from your home account.

Why can't I log in to the ListManager?
Please ensure that your computer allows cookies from our bps-lmit.com domain. To change your Internet browser settings so you can access the various ListManager features, please try the following within an Internet browser window:

• Select Internet Options >
• Select Privacy >
• In the "Web Site" section of the Privacy screen, select Edit >
• In the "Managed Web Sites" section of the Edit page, add the following domain: bps-lmit.com.

Viewing Past Messages

Past messages sent to the list may be viewed by accessing the List Manager. When you arrive at this page you will be prompted to enter your e-mail address and your password. Once you are logged in you will be on the "Messages" screen where you can sort and browse past messages. You can also perform a keyword search of past messages by clicking on the "Search" tab at the top of the screen. For information on List Manager take the tour.

Changing E-mail Settings

You may set how you want to receive messages from ComPrev. Access the List Manager and click on the "My Account" tab at the top of the page. From this page you will be able to choose your "Membership Type" for this list. If you want to receive one daily message from ComPrev we suggest the Digest option. When you choose the digest option, each night you will receive a single email message containing all the messages contributed to the mailing list that day. At the top of the message will be a numbered list of the subjects in that digest, followed by the complete messages themselves. Note: for this option attachments sent to the list may not come through. If you wish to continue to receive messages as they come do nothing and this will continue. For information on List Manager and other digest options take the tour.

Tour of the List Manager Page

The ONDCP Community Prevention List Manager page allows you to view and search past messages, change your account settings, chat with other members, and more. Please take this quick tour to learn how to use the List Manager page.

1. Signing In
2. The List Manager Page
3. The Message Archive
4. Searching Messages
5. Conference
6. My Account
7. Other Features

1. Signing In
To access the List Manager page visit
http://www.whitehousedrugpolicy.gov/prevent/listserv/manage and follow the prompts to sign in.

Enter your e-mail address and click "ok"

Enter your password and click "ok"

2. The List Manager Page

Once you sign in you will have access to the List Manager page. You can navigate List Manager by clicking on the tabs at the top of the page.

3. The Message Archive

By clicking on the Messages Tab ( ) you will be able to access past messages from the list. You can sort messages by any column heading you see. For example, in the screen capture below, if you were to click on the "Replies" column the messages would be sorted by the most replies to one subject. You can also sort by subject, author, and date.

4. Searching Messages

You can search past messages by clicking on the Search Tab () at the top of the screen. Once you click there you get the Search Interface. This interface allows you to do a simple keyword search of all past messages.

To do an advanced search of past messages click on the advanced search link on the Search page. This interface allows you search certain parts of the messages and for messages that include or exclude certain words.

5. Conference

The Conference feature allows you to chat with other members signed into the List Manager. Click on the Conference tab () to access this tool. Once there you will be able to see who is online and chat with them.

6. My Account

Clicking on the My Account Tab () allows you manage different aspects of your ComPrev account. Once you have clicked on the tab you will see the following screen.

From this screen you can update your membership type. If you wish to receive one daily digest message containing all the messages for that day just select Digest from the drop down list of Membership Types.






After selecting Digest click on the Save Changes button (). Below is a description of what each Membership Type option will provide you.

7. Other Features

Normal
As soon as someone contributes a message to the mailing list, the user will receive a copy of that message.

Digest
Each night the user will receive a single email message containing all the messages contributed to the mailing list that day. At the top of the message will be a numbered list of the subjects in that digest, followed by the complete messages themselves.

MIME Digest
The same as a digest, but in MIME format so that the individual messages' formatting is preserved.

Index
Each night, around 1 in the morning, the user will receive a single email message containing all the subject lines of all the messages contributed to the mailing list that day. If any of the messages interest the user, the bottom of the index gives the email command that will retrieve the bodies of the messages. You may also view messages by signing into the List Manager page (see Number 3 above).

Nomail
No email is sent to the user. The user is free to go the web interface whenever they want, and read the full text of the messages there. This setting is also useful for people who want the ability to contribute to a mailing list, but do not care to see the contributions to the mailing list or who wish to suspend mail temporarily.